Shipping Policy

Delivery is free for all orders over $100 ex GST in the Wollongong area (Delivery area between postcodes 2500-2506 and 2515-2530). Orders under this amount within this area will be subject to a flat $10.00 ex GST freight charge. For all other areas Unipac will organise a quotation for delivery and freight

Unipac Solutions will make every effort to despatch your order in a timely manner, delivery times are indicative only.  Standard stock lines, within our local delivery area are normally delivered with 2 to 3 working days from order.

All custom made products are normally delivered within 7 to 14 working days.

In the event that a product you order is not available or out of stock we will notify you within 1 to 2 business days to arrange an agreeable alternative item, a backorder or a full refund.  Every endeavour will be made to complete delivery within the above timeframe or sooner if possible, however Unipac Solutions will have no liability if delivery is late.

Any times given for delivery of goods are approximate and for guidance only. Although we make every effort to keep to delivery times, we specifically exclude all liability for loss or damage occasioned by delays in delivery.

Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery by a freight provider or Unipac Solutions does not constitute a failure of our agreement, and does not entitle you to cancellation of an order

It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. It is the responsibility of you the customer to inform us if an order does not arrive in a timely manner allowing for freight carriers normal delivery time frames to your address. If an order does not arrive please inform us. Once we learn an order has not arrived within the approximate delivery time frame, we will lodge enquiries with the freight provider to search for the order. We will not be held liable for any loss or damage resulting from late delivery, but will seek compensation on your behalf, for orders which do not arrive at all.